Workshop Administrator

Job Title:             Workshop Administrator
Shift:                    Monday – Friday days (42.5 hrs)
Location:            Berkeley (Gloucestershire)
Salary:                 £29,750

Workshop Administrator opportunity
We are looking for an organised and customer-focused Workshop Administrator to support the day-to-day operation of a busy vehicle maintenance facility. This is a fantastic opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and has experience coordinating vehicle maintenance, compliance, and workshop activities.

Duties of the Workshop Administrator
 

• Coordinate vehicle maintenance schedules, inspections, MOTs, safety checks, and compliance activities.
• Manage workshop bookings, job creation, and updates through the fleet management system.
• Order vehicle parts, monitor deliveries, process returns, and support warranty claims.
• Maintain accurate fleet records and ensure all compliance documentation is completed and uploaded correctly.
• Liaise with customers, suppliers, technicians, and internal stakeholders to provide updates and resolve queries.
• Support workshop operations, including work allocation, technician administration, KPI reporting, and invoice query resolution.
• Act as the first point of contact for telephone enquiries and visitors to the site.
• Deliver excellent customer service while ensuring fleet downtime is minimised.

Experience/skills required for the Workshop Administrator

• Strong administrative and organisational skills with excellent attention to detail.
• Advanced Microsoft Office skills.
• Excellent communication and customer service abilities.
• Experience managing multiple priorities in a fast-paced environment.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Any experience within a vehicle workshop, fleet, transport or maintenance environment would be desirable
• Knowledge of fleet management systems would be a bonus

What’s on Offer for the Workshop Administrator

• 25 days holiday plus your birthday, Christmas Eve, New Year’s Eve off and all BH’s
• Buy or sell holiday scheme.
• Life assurance and personal accident cover.
• Paid volunteering day each year.
• Competitive pension contribution of up to 10%.
• Annual profit-related bonus scheme.
• Share save scheme.
• Enhanced family-friendly benefits.
• Employee discounts on shopping, travel, entertainment, and more.

If you’re an experienced administrator with a passion for customer service and fleet operations, we’d love to hear from you.

INDPB