Published
September 13, 2022
Location
Exeter, United Kingdom
Category
Job Type
Salary
£20000 - £25000 per annum

Description

Job: Customer Service Operator
Hours: Monday - Friday 8.30am - 5:00pm
Money: £20,000 - £24,000
Location: Exeter

My client, who operate Nationwide, are looking for a Customer Service Operator to join their team in Exeter with immediate effect.

The role of Customer Service Advisor in brief:

  • Deal with all incoming enquiries within the given area
  • Assist customers to identify solutions to fit their needs, achieving customer service satisfaction and KPI's.
  • Maintain and manage strong relationships with customers
  • Onboarding registration of new customers & sending out new account forms
  • Taking orders from inbound calls and advising customers of pricing of products

The ideal candidate for Customer Service Advisor:

  • Previous customer service experience 
  • Good knowledge of Microsoft packages, and computer skills in general.
  • You must be outgoing and enthusiastic.
  • Confident communicator and hold a clear and polite telephone manner

In Return you will be offered:

  • Competitive Salary of £20,000 to £24,000 dependant on experience
  • Pension
  • Discount Cards, Cycle to Work Schemes
  • Christmas Shutdown within annualised holiday entitlement

If interested in the Customer Service Advisor role, please call Dan on (phone number removed) or reply to this advert with an up to date CV.

INDS3

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