Job role: Service Advisor
Hours: 8:30am-5:30pm Monday to Friday
Our client is a Vehicle Dealership Group with numerous sites around the UK, they are looking for an experienced Service Advisor.
Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal Service Advisor candidate will have an enthusiastic and confident personality and have the ability to work well within a team.
Service Advisor Job role:
You will be the first contact for the customer as they enter the dealership.
Explain the repair process and gain guarantees of payment.
Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
Chase/process and generate order numbers.
Candidates must be computer literate
Experience using Kerridge is a huge benefit, but not essential
If you are interested in finding out more about this Service Advisor role, please reply to this advert with an up to date CV or call Jamie at Kemp Recruitment on 0330 440 2323.