Office & Operations Administrator

Job Title: Office & Operations Administrator
Location: Stowmarket
Salary: £24,000 to £26,000
Hours: 40 hours per week – 8am to 5pm Monday to Friday

Your New Client 

Are you a highly organised administrator with a passion for delivering outstanding support and service? My client is looking for a Office & Operations Administrator to join our busy team in Stowmarket. In this pivotal role, you’ll support the Depot Managers and help ensure the smooth day-to-day running of operations across the site.

This is a fast-paced and varied position where no two days are the same, ideal for someone proactive, detail-focused, and ready to be a key part of a friendly, hard-working team.

Key Responsibilities

• Provide dedicated personal assistant support to the Branch and Sales Manager
• Manage the branch switchboard and handle incoming calls in a professional manner
• Act as the first point of contact for customer enquiries, both in-person and over the phone
• Deliver administrative support to various departments, ensuring smooth internal operations
• Prepare and process sales quotations, invoices, and delivery documentation
• Carry out daily cashiering duties and liaise with Head Office for financial reporting
• Maintain and update accurate sales records and CRM databases
• Assist with the coordination of trade shows, marketing events, and customer open days
• Conduct monthly stock checks on domestic items and report discrepancies
• Promote effective communication across all areas of the branch
• Consistently provide a professional, customer-focused service

Ideal Candidate Profile:

• Confident communicator with a polite and professional telephone manner
• Comfortable engaging with customers, suppliers, and colleagues at all levels
• Discreet and trustworthy when handling confidential information
• Highly organised and capable of juggling multiple tasks in a fast-paced environment
• Strong attention to detail, with excellent written and numerical accuracy
• Proficient in Microsoft Office (including Word, Excel, and PowerPoint)

 What’s In It For You:

• 32 days annual leave (including bank holidays)
• Company Sick Pay Scheme
• Workplace Pension
• Staff discounts

If you would like to apply for this Office & Operations Administrator, please call Amy at Kemp Recruitment on 0330 440 2323 or reply to this advert with an up-to-date CV. INDAP