Customer Hire Desk Administrator

Job Role: Customer Hire Desk Administrator
Rota: Monday – Friday – DAYS
Salary: £28,000

My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team.

The role of Customer Hire Desk Administrator in brief:

• Handling a high volume of inbound calls from customers and suppliers
• Responding promptly to incoming emails, ensuring accurate and timely communication
• Logging and processing off-hire requests using internal systems
• Maintaining accurate and up-to-date hire records and customer databases
• Managing day-to-day administrative tasks such as scheduling, document handling, and data entry
• Liaising with internal departments to coordinate deliveries, collections, and service requirements
• Assisting with resolving customer issues in a professional and efficient manner
• Ensuring all documentation and processes are completed to a high standard
• Supporting the team in maintaining an organised and responsive hire desk function

The ideal candidate for the Customer Hire Desk Administrator:

• Previous experience in a Plant, Powered access, Tool or Material Handling industries.
• Good knowledge of Microsoft packages, and computer skills in general.
• Good communication skills.

Next steps:
If this sounds of interest in this Customer Hire Desk Administrator role or you are looking for advise on your next career move, please contact Shane at Kemp Recruitment on 0330 440 2323 or apply with an up to date CV.

INDSHW