Parts & Retail Manager

Parts & Retail Manager

Exciting Opportunity to Lead a Growing Team!

Are you a motivated and hands-on professional looking to take the next step in your career? We are seeking a Parts & Retail Manager to lead our client’s busy parts department. This is a fantastic opportunity to join a supportive, collaborative team that prides itself on delivering exceptional service to customers and colleagues alike.

Whether your background is in trade counter, HGV, plant, or retail, if you have strong leadership skills and a passion for customer service, we want to hear from you!

About the Role

Reporting to the Branch & Sales Manager, you will take ownership of the day-to-day running of the Parts Department, including the showroom and goods inward area. You’ll manage stock, oversee staff, drive departmental profitability, and ensure clear and professional communication with customers, key accounts, and internal teams such as Sales and Service.

What You’ll Be Doing

• Leading and managing the Parts Department, including showroom, warehouse, and staff.
• Maintaining excellent communication with customers, trade partners, and internal teams.
• Overseeing stock, goods inward, and inventory control.
• Driving departmental profitability and achieving targets.
• Supporting Sales, Service, and key account operations.
• Promoting a professional, customer-focused environment.

What We’re Looking For

• Previous experience in parts, trade counter, HGV, or plant operations is highly welcome.
• Management or supervisory experience is desirable but not essential.
• Strong communication skills and a professional approach with customers and colleagues.
• Ability to multitask, work under pressure, and prioritise competing demands.
• Highly organised, proactive, and methodical in your approach.
• Comfortable handling confidential information with discretion.
• Self-motivated, reliable, and confident working independently.
• Good IT skills and strong attention to detail.

Knowledge of agricultural, construction, or groundcare products and parts is a bonus, but enthusiasm, leadership, and a customer-first mindset are equally important.
Benefits

• 32 days annual leave (including bank holidays)
• Company sick pay
• Workplace pension
• Winter flu jab service
• Staff discounts
• Life assurance cover

This version is more inviting and dynamic, emphasises that multiple backgrounds are welcome, and highlights the hands-on, leadership, and customer-focused aspects of the role.

How to Apply:

If you are an experienced and motivated manager looking to take on a key leadership role in a growing branch, please submit your CV for consideration.