Service Controller
Job information
- Job reference: BH-71220
- Location: Bristol, South Gloucestershire
- Job type: Full Time
- Job sector: Generator
- Salary: £27000 - £29000 per annum
- Published: March 6, 2026
Description
- Process and arrange monthly service jobs from the service due audit report
- Planning, scheduling and executing all customer servicing requirements
- Responsible for organizing Service Department engineers to respond to customer requirements whilst maximizing the available resources
- Ensure that all engineering resource is allocated in an efficient and profitable manner
- Quality checking service reports, job sheets ready for invoicing. Maintain job sheet records once costed for invoicing for department budget information
- Update generator records when new information is available, e.g. Generator serial numbers etc
- Ensure all customer enquiries are dealt with professionally, whilst continually seeking ways to develop the customer support services
- Raise quotations after the service visits, when required
- Ensuring all service level agreements and key performance indicators (SLAs & compiling customers KPI data) are met in a timely manner
- On receipt of order, arrange customer breakdown repairs and order parts by liaising with the Service Sales team
Your consultant
Jamie Warburton
Head of Plant DealershipApply now
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