Workshop Services Manager

Workshop Services Manager – Avonmouth

Hours: Monday to Friday, 08:00 – 17:00 (flexible as required to suit business needs)
Full time, permanent

Earning Potential – Salary:
£53,500 per annum basic
15% annual bonus (approx £8,025)
Realistic OTE: £61,500
Company Vehicle Leasing Scheme available (after 6 months)

Overview
We’re looking for a Workshop Services Manager to join a world-renowned commercial vehicle manufacturer in Avonmouth. This is a senior leadership role – sitting between the General Manager and Workshop Foreman – managing the workshop team, scheduling work, planning daily operations, and delivering the best service to customers. Our client is a globally recognised employer with in-house training, career progression, and an excellent benefits package. If you’re an organised leader with a background in workshop management, this is the one.

Key Responsibilities

• Managing the team within the workshop – scheduling work and planning daily operations
• Supporting the Branch Manager in the running of the workshop
• Developing and managing customer relationships to ensure needs are met
• Reviewing and amending processes to improve efficiency and productivity
• Monitoring and reporting on business KPIs – driving results
• Operating with budgets, results, and targets in mind
• Communicating with different departments to ensure properly aligned workshop operations
• Ensuring health and safety standards are maintained throughout the workshop

What You’ll Need

• Heavy Vehicle Maintenance & Repair Qualification / IRTEC Accreditation & Workshop + Leadership Experience
• Proven experience in a workshop management or supervisory role within the commercial vehicle sector
• Strong organisational and forward-thinking skills – able to plan and schedule workload effectively
• Excellent customer service skills – developing relationships and meeting customer needs
• Continuous improvement mindset – reviewing processes to drive efficiency
• Strong communication skills – able to work across departments
• Health & Safety focused – putting safety first throughout the workshop
• You’ll be a great fit if you’re a natural leader, organised, and want a stable role with a globally recognised, high-retention employer that invests in its people.

Think you might be a good fit?
If you’re an experienced workshop manager looking for a senior leadership role, there’s a £53.5k basic + 15% bonus, in-house training, career progression, and a team that’s been around for years because it’s a decent place to work.

Sound like you?
Call Cal Ryan at Kemp Recruitment on 0330 440 2323
Email: [email protected]

Ref: INDCR