Service Administrator – Southampton

Job Title: Service Administrator 
Location: Southampton 
Salary: £28,000
Hours: Monday – Friday, 8:30am – 5:00pm
We are looking for an experienced Service Administrator to join the team. This is a great opportunity for someone with a background in service administration, maintenance or parts who is confident dealing with customers and working across different departments.
Key Responsibilities

• Dealing with customers by phone and email
• Booking and coordinating service work
• Liaising with engineers and internal departments
• Arranging parts required for service jobs
• Providing customers with updates and handling queries
• Updating internal systems and spreadsheets
• Raising and processing invoices
• Assisting with quotes and orders
• Identifying opportunities to upsell additional services or parts
• Ensuring all service administration is completed accurately and on time

What’s on Offer

• Full training and ongoing development
• Genuine opportunities for career progression
• Salary of £28,000
• Monday – Friday working hours

About YouThe ideal candidate will have previous experience in service administration, maintenance administration, service coordination or parts.
You will also have:

• Excellent customer service and communication skills
• Good knowledge of Microsoft Excel and Word
• Experience with invoicing
• Experience using Kerridge would be beneficial
• Strong attention to detail and organisational skills
• A confident and professional approach
• The ability to work effectively across different departments

If this sounds of interest – please contact Celi on 0330 440 2323 or apply today.
INDCD