Customer Service Order Processor

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Job information

  • Job reference: BH-73582
  • Location: Exeter, Devon
  • Job type: Contract, Full Time
  • Job sector: Agriculture / Farming
  • Salary: £13.59 per hour
  • Published: September 4, 2026

Description

Customer Service Order Processor
Hourly Rate: £13.59
Hours: Monday–Friday 8:00am–4:30pm or 8:30am–5:00pm (rota basis) + occasional Saturday 8:00am–12:00pm
Location: Bury St Edmunds
Contract: Temporary (4 -6 weeks)

About the role

We are looking for a Customer Service Operator to provide high-quality support to key internal and external customers. This is a fast-paced role where you will manage orders, resolve queries, and ensure excellent customer service at all times. 

Key duties

  • Manage customer orders, prescriptions, and complaints
  • Liaise with internal teams to ensure smooth order flow
  • Provide solutions to customer queries quickly and professionally
  • Produce accurate reports and maintain records
  • Support key accounts with tailored customer service
  • Work closely with stakeholders to improve customer experience

Requirements

  • Previous customer service experience
  • Strong communication and organisation skills
  • Ability to work under pressure with high attention to detail
  • Confident using Microsoft Office (Excel preferred)
  • SAP / CRM experience desirable but not essential

Benefits

  • Private medical insurance
  • Pension enhancement after 12 months
  • Employee Assistance Programme
  • Cycle to work scheme
  • Staff discounts 

Join a growing, international company offering stability, development opportunities, and a supportive working environment.

If you are interested please contact me on the number below today

Kind Regards

David Wallace
Lead Consultant
0330 440 2323

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Your consultant

David Wallace

David Wallace

Associate Consultant

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Gary D.
1 week ago
I applied for a position with them and had a call from Matt and got a interview with the company the next day and got offered a job with them so thanks very much for that guys and I will tell anyone about them
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1 week ago
Pete H.
2 weeks ago
Had came across this company and Karla came to the rescue and found a job opportunity for me and set up and interview for me, Karla was very professional and explained everything and got in touch with me with an outcome and couldnt be happier for Karla helping me out so I would personally like to thank Karla and what she did.
Ste R.
2 weeks ago
Very good customer service And helpful throughout
Phillip W.
3 weeks ago
Thank you for all you help very good company
Joe E.
3 weeks ago
Jamie was fantastic in helping to get my dream job, always supportive and couldn't do enough for me I am super grateful and would recommend to anyone seeking employment.
Lewis M.
3 weeks ago
Couldn’t recommend Kemp Recruitment highly enough. Brandon and Anja were absolutely brilliant from start to finish — really helpful, easy to deal with and kept me updated throughout the whole process. I’m extremely happy with the service I received and really appreciate all the effort they both put in to help me. Couldn’t have asked for a better experience. Thanks again Brandon and Anja!
Dawn B.
4 weeks ago
Jack Juegg was very efficient through the whole process. Contacted me quickly, kept me informed on setting up interview. Very good fit for me with the company and my skill set which led to a job offer which I accepted.Great guy to talk to and understood what I was looking for.
Euan H.
4 weeks ago
Beth hills was incredibly helpful from start to finish Helped me thru the interview process up to getting the job and even while at the job she’s still really helpful Quick response always Highly recommend going with this agency! Ask for Beth she’s really good at her job!
John L.
4 weeks ago
Excellent service from start to finish, Jamie & Scarlett were amazing support throughout the job searching process and organising interviews. They stayed in contact with me every couple of days for updates. Made sure I had everything I needed for interviews, Can't fault them, they do an excellent job and so pleased with the results. I now have a new job thanks to them both!! If you need to find work this agency will support you through it all. Highly recommended!
Ken R.
4 weeks ago
Big shout out to KARLA at keep Recruitment found me a job within a WEEK,IF YOUR LOOKING THEY WILL FIND YOU A JOB
Alfie E.
4 weeks ago
good service
Andrew D.
1 month ago
Jamie and Brandon were great from start to finish with helping me find a job, would highly recommend.
Max S.
1 month ago
I can’t recommend Kemp Recruitment highly enough. From the very beginning of my job search, the whole team were professional, friendly, and genuinely invested in helping me find the right role. A special mention has to go to Jamie, who was my main point of contact throughout the process. Her professionalism, attentiveness, and excellent communication made what can often be a stressful experience feel comfortable and completely streamlined. She took the time to understand my skills, experience, and career goals, ensuring every opportunity she put forward was well suited to me. I’d also like to thank Jack and Rob for their support along the way. It’s clear that everyone at Kemp Recruitment works together as a team to provide an outstanding service. Thanks to their hard work and dedication, I’ve secured a fantastic career opportunity that aligns perfectly with my skills and experience. I genuinely appreciate all the support and wouldn’t hesitate to recommend Kemp Recruitment to anyone looking for their next role.
Gurjai S.
1 month ago
Elliot Gotts helped me secure a new role quickly. Fantastic communication, and service. He is the best in the business.
Tom R.
2 months ago
Anja and branden were so helpful and just made everything so easy and made me calm about the hole change of job and made me exited for it. Things happened very quickly but not uncomfortably... you have 2 great employees there. Cherish them and appreciate them
Stuart F.
2 months ago
Top service and super friendly and supportive people. Thanks karla and jack
Anita L.
2 months ago
Trying to find a new job is challenging and at times overwhelming - most applications seem to go into the ether. Having applied for a job via Kemp Recruitment, I spoke with Shane who was able to give me an overview of the position. He kept me updated and was really positive and encouraging, - just what you need before an interview. I've been successful with an offer of the job, which was exactly what I was looking for. Thanks Shane
Ellie M.
2 months ago
Jamie has been amazing with every step helping me get my new job! Very proactive and such a positive friendly person who made the whole process so much easier
Tim B.
2 months ago
Absolutely Amazing , found me the perfect role with an excellent company within 48hrs of contacting them Thankyou to Lilly, Shane and all the staff ❤️❤️
George M.
2 months ago
Jaime at kemp recruitment is really helpful with help you find your job you want to be in always up there for phone call when need help to fill out the processes to new jobs and even there just for a friendly chat when finding things hard would recommended kemp over and over again thank you so much for being 10 out 10 and especially thanks to Jaime for evey things she has done for me
Phat Chance F.
2 months ago
Absolutely fantastic and so helpful, couldn't ask for more. I highly recommend these people for help with employment. Thank you 😊
Moll H.
2 months ago
Rob and Jamie have been amazing. So helpful whenever I have needed them. Got me straight into a position in so grateful for all there help! I couldn’t recommend anyone better. Thank you for all your help and support.
Christopher H.
2 months ago
Perfect In everyday from start to finish got me a job day one thanks karla and Rob proper amazing
Sean B.
2 months ago
Very pleased with how Jamie and Lily have looked after me and my search for a new job role. Great communication, asked the right questions and gives feedback back promptly. Would highly recommend.

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