Service Controller
Job information
- Job reference: BH-74250
- Location: Newcastle upon Tyne, Tyne and Wear
- Job type: Full Time
- Job sector: Plant Hire / Maintenance
- Salary: £36000 per annum
- Published: October 20, 2026
Description
I am recruiting for a Service Controller to join a leading Construction company.
You will be responsible for coordinating service engineers, scheduling repairs and maintenance, and ensuring customers receive an excellent level of service.
Salary & Benefits
- £36,000 basic salary, increasing after probation.
- 42.5-hour working week.
- Monday to Friday.
- Permanent position with an established manufacturer.
- Career development opportunities.
Key Responsibilities
- Schedule and coordinate field service engineers.
- Allocate breakdowns, servicing and repair jobs.
- Manage customer enquiries and provide updates.
- Monitor workloads and engineer availability.
- Raise job cards and maintain service records.
- Liaise with engineers, customers and parts departments.
- Ensure jobs are completed efficiently and on time.
Requirements
- Previous experience in a Service Controller, Service Coordinator or similar role.
- Background in plant, construction, agricultural or HGV machinery preferred.
- Strong organisational and communication skills.
- Good IT skills and ability to work in a busy environment.
If you are interested in this Service Controller role, please apply with your upto date CV or give Scarlett a call on 0330 440 2323.
Your consultant
Jamie Warburton
Head of Plant DealershipApply now
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