Operations Supervisor

Job Title: Operations Supervisor
Location: Belfast
Hours: 40 hours per week –Monday-Sunday  5 × 8-hour shifts 6am -2pm and 12pm-8pm on a rota basis, including some bank/public holidays
Salary: £33,000 per annum

About your new company

A well-established and expanding cash transaction management business with a strong presence across the UK and Ireland. The company prides itself on operational excellence, high security standards, and continuous investment in people, systems, and accreditations. Due to ongoing growth, they are now seeking an Operations Supervisor to support the continued expansion of their Belfast operation.

About your new Operations Supervisor role

Working within a fast-paced environment, you will be a key member of the management team, responsible for the day-to-day running of Branch Operations, including the Secure Area.
Key responsibilities include:

• Managing daily branch and secure-area operations
• Processing containers into and out of the department
• Employee rostering and weekly updates to the TMS system
• Route planning and route optimisation
• Briefing and debriefing drivers
• Dispatch management of approximately 40 drivers
• Fleet planning, vehicle utilisation, and downtime scheduling
• Ensuring on-time deliveries and collections within strict time windows
• Managing ad-hoc and seasonal collection schedules
• Activity-based planning aligned to customer demand
• Monitoring transport efficiencies and fuel KPIs
• Controlling telematics and in-house fuel monitoring systems
• Managing suppliers to control operational costs
• Line management of drivers including performance reviews, recruitment, and HR processes
• Ensuring legal compliance with Operator’s Licence requirements
• Maintaining fleet legality, safety, and maintenance standards
• Upholding the highest standards of security, health, and safety
• Producing reports and maintaining full audit trails
• A full paid induction and on-the-job training programme will be provided.

The successful Operations Supervisor will require

• Strong attention to detail
• Experience using Microsoft Office packages
• Proven Health & Safety management knowledge
• Experience in routing and fleet management
• Proven leadership and team management skills
• Ability to work under pressure and on own initiative
• Excellent communication and organisational skills
• Full 5-year checkable employment or academic history

Personal attributes for the Operations Supervisor

• Reliable, flexible, and a strong team player
• Excellent verbal, written, and numerical skills
• Observant, vigilant, and security conscious
• Ability to manage multiple tasks with minimal supervision
• Strong workload planning and prioritisation skills
• Open to varied working practices

What’s on offer

• £33,000 annual salary
• 20 days holiday plus 8 statutory/bank holidays
• Company pension scheme after 3 months
• Paid training and induction
• Excellent career progression opportunities within a growing business

Security checks

Successful candidates will be required to complete:

• Up to 5-year employment history verification
• Adverse financial credit check
• Criminal record check

If you are interested in discussing this opportunity or would like to find out more about the role in general please give me a call on 07718937245 or send your up to date CV to [email protected]