Head Of Operations

Job information

  • Job reference: BH-70902
  • Location: Newcastle upon Tyne, Tyne and Wear
  • Job type: Full Time, Permanent
  • Job sector: HR (Human Resources), Transport
  • Salary: £45000 - £55000 per annum
  • Published: February 12, 2026

Description

Position: Head Of Operations  Location: Newcastle 
Shift: Monday to Friday (Days) 
Salary: £45K to £55k DOE

We’re looking for a seasoned operations leader to oversee a large-scale, multi-site transport network. In this role, you’ll hold overall responsibility for delivering safe, dependable and fully compliant services across several depots. You’ll work closely with depot leadership teams, ensuring high standards are maintained while continuously improving performance and efficiency.

This is a senior, hands-on position suited to someone who thrives in a fast-paced, operationally demanding environment and is confident making sound decisions under pressure.

 

What You’ll Be Responsible For

  • Taking end-to-end ownership of operations across multiple bus and coach depots
  • Ensuring services run safely, reliably and in line with regulatory requirements
  • Leading, supporting and holding Depot Managers accountable for performance
  • Maintaining high safety standards and embedding a strong compliance culture
  • Managing incidents, disruption and operational risk effectively
  • Identifying opportunities to improve efficiency, productivity and cost control
  • Producing clear and accurate performance reporting for senior stakeholders
  • Collaborating with Engineering, Commercial, Finance and HR teams to support overall business objectives

     

    About You

  • Significant senior leadership experience within transport, logistics or another safety-critical sector
  • CPC qualified
  • Experienced in managing large, geographically dispersed teams
  • Strong knowledge of compliance and regulatory frameworks
  • Demonstrated success in improving operational performance
  • Commercially aware, with experience managing budgets and costs
  • Calm, decisive and credible leader who can inspire confidence
  • Comfortable communicating at all levels of the organisation

    Apply with your CV or contact Elliot Gotts at Kemp Recruitment on 07907865588

    Even if you don’t meet every requirement, we believe potential and attitude go a long way—let’s accelerate your career.

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Kemp Recruitment couldn’t have been more helpful in securing me a new job as a service engineer. After a quick phone call to understand what I was looking for, Rob and Dave had me an interview secured the following morning. Both Rob and Dave were very attentive throughout the whole process making it as painless as possible. Can’t thank Rob and Dave enough for their best efforts and support.
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2 months ago
Jamie has been fantastic and so supportive and helpful through the process. She has also been checking in regularly to make sure I have all the correct info for the interview and since that just checking in with me making sure everything is good. Attention to detail has been spot on and she is very easy to like and talk to, friendly positive full of life and very thoughtful and caring. Would highly recommend to friends in the future.
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2 months ago
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2 months ago
Karla at Kemp Recruitment was a huge help in getting my job. Very positive attitude, and kept me informed throughout the whole process. I would happily use this recruitment company again
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2 months ago
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2 months ago
I Dealt with Callan Ryan in my venture for employment, I would like to say that Callan made the process for me so simple and he was available whenever I needed his help, I would highly recommend Kemp Recruitment, and especially Callan Ryan. Many Thanks And keep up the good work 👍
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2 months ago
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Karla was professional, well informed and direct through out the whole process. Communication was outstanding. Really good service!