Service Advisor

Service Advisor – Carlisle
Truck & Van Dealership

Salary: £30,000 – £35,000 dependent on experience
Hours: Monday – Friday, 8:00am – 5:00pm

The Role:
We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group.

Key Responsibilities:

• Acting as the central point of contact for customers within the busy service department
• Providing relevant, accurate and timely information throughout the service process
• Maximising service and parts profitability through professional upselling of identified defects
• Loading the workshop schedule to maximise capacity and utilisation
• Dealing with customer needs over the phone and face-to-face with a professional and friendly approach
• Carrying out daily update calls to customers on vehicle progress
• Gaining authorisation for work required
• Building rapport with all staff and customers

The Candidate:

• Previous experience within a service advisor role, ideally within the truck or van sector
• Excellent communication and customer service skills
• Strong organisational and administration abilities
• Attention to detail and ability to work in a fast-paced environment
• Team player who can also work on own initiative

The Benefits:

• Competitive salary £30,000 – £35,000 DOE
• Monday – Friday working week (8am – 5pm)
• Great team environment
• Part of a growing business group with progression opportunities

If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information.

Kemp Recruitment
07718 936631 (Mobile)
0330 440 2323 (Office)