Customer Service Order Processor

Job information

Job reference: BH-71283
Location: Market Rasen, Lincolnshire
Job type: Permanent
Job sector: Agriculture / Farming
Salary: £25000 - £27000 per annum
Published: March 11, 2026

Description

Customer Service Order Processor
Salary: £25,121 per year
Hours: Monday–Friday 8:00am–4:30pm or 8:30am–5:00pm (rota basis) + occasional Saturday 8:00am–12:00pm
Location: Osgodby Area

About the role

We are looking for a Customer Service Operator to provide high-quality support to key internal and external customers. This is a fast-paced role where you will manage orders, resolve queries, and ensure excellent customer service at all times.

Key duties

Manage customer orders, prescriptions, and complaints
Liaise with internal teams to ensure smooth order flow
Provide solutions to customer queries quickly and professionally
Produce accurate reports and maintain records
Support key accounts with tailored customer service
Work closely with stakeholders to improve customer experience

Requirements

Previous customer service experience
Strong communication and organisation skills
Ability to work under pressure with high attention to detail
Confident using Microsoft Office (Excel preferred)
SAP / CRM experience desirable but not essential

Benefits

Private medical insurance
Pension enhancement after 12 months
Employee Assistance Programme
Cycle to work scheme
Staff discounts

Join a growing, international company offering stability, development opportunities, and a supportive working environment.

Apply now

Your consultant

Amy Parsons

Associate Consultant

Apply now

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Our Google Reviews

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Kemp Recruitment Ltd4.9

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Denubio F.

14 hours ago

I have had a wonderful experience with kemp they are so kind and helpful team in special Beth.

Lewis R.

21 hours ago

Kemp recruitment is a fantastic service found me a job one right for me in a matter of 24 hours . Anja was the person I dealt with and couldn’t of asked for a better recruitment agent.

Sam P.

21 hours ago

Ive never head of this company before, but honestly its the best recruitment company, in particular karla, she has been brilliant, really helpful, supportive and nice, couldn’t recommend her and the company more

Macca 7.

22 hours ago

Wow where to start, Shane thank you so much for your help and support and for your time even calling me after office hours to give me encouragement and support and advice for my upcoming team’s interview, you supported me all the way through, amazing help and guidance from a truly amazing person, I felt confident and motivated due to Shane amazing support, once again thank you, and if I can give anyone advice looking for there next role, then Kemp recruitment and Shane should be your next point of contact. 👍👍👍👍😊😊😊😊

Jamie L.

1 day ago

I had a very positive experience working with Dave. He was professional, responsive, and genuinely invested in finding the right role for me rather than just filling a position quickly. Communication was clear and consistent throughout the process, and he took the time to understand my skills, goals, and preferences.

What stood out most was his transparency and guidance — he provided helpful insights about the company, interview process, and expectations, which made me feel well-prepared and confident at every stage. He was also proactive in providing updates and feedback, which is something I really appreciated.

I would highly recommend Dave and Kemps to anyone looking for new opportunities, as they make what can often be a stressful process feel smooth and well-managed.

Thanks Dave!

david W.

1 day ago

Received a call from David Wallace with a job opportunity in my area after previously speaking with the agency about work.
After a quick chat he set up an interview with the employer and five days from the initial call I was offered the job.
The whole process was very easy and not drawn out over many weeks as is the norm when applying for jobs.
Can not recommend to hem highly enough.

Vince H.

2 days ago

Great company to deal with from the outset. Jack was constantly offering support, information and really pushed to get the job I was after. Can’t complain, and definitely recommend

David N.

5 days ago

Karla & her team have been so helpful, sorted my interview at a time that suited me, answered any questions I've had straight away, they couldn't have been more helpful 😀

Dan M.

6 days ago

Jamie Hicken is your man! Any recruitment needs im glad I've had Jamie.

I have just accepted the second job over a few years now through Jamie and it's a great and easy experience everytime.

One of the only recruitment agents out there that actually listen to candidates rather then just chucking them at any role for commission!

100% reckoned and would definitely use again

Christopher R.

6 days ago

I just started looking for work when Paul Barter at Kemp Recruitment found me. He offered me a perfect place. Great salary and fantastic role.
Paul kept me updated each day. Very professional, committed and such a genuine guy. A big thank you to Kemp Recruitment and a much bigger thank you to Paul Barter.

Twisty T.

1 week ago

Great service Karla made the process effortless and straight forward nothing was too much trouble and answered any questions I had. Always kept me in the loop in what was happening 10/10 would recommend

Kieran S.

2 weeks ago

Amazing support from kemp Recuritment smooth process and good communication helped me land my new job with everything I wanted 🙂

Taylor C.

2 weeks ago

Wonderful company, I have dealt with both Jack and Lily during my work search, they really make you feel like they genuinely want to help. I was never left wondering or waiting to hear back, they kept me updated with phone calls and messages and were really on the ball with everything! I’m very much looking forward to starting my new job role ☺️

Chris B.

2 weeks ago

Great service from Kemp Recruitment!, Anja who looked after me was spot on and kept me up to date through the whole process & to top it all off i was offered a new position! So thank you Anja & the team 👍

Tony D.

2 weeks ago

Very good experience. Interview was arranged quick and received a job offer within a week.

Simon R.

2 weeks ago

From start to finish the whole process was made so easy big thanks to Cal Ryan for listening and helping me find my new career!

Daniel M.

4 weeks ago

Jamie was friendly and very helpful any queries were answered quickly. Thank you for securing my new job opportunity.

Jordan S.

4 weeks ago

Anja from kemp recruitment was wonderful and very helpful and I would just like to say thank you very much for your help in securing a job position for me

Aaliyah K.

1 month ago

I had the pleasure of working closely with Chris Grimes who helped me find my perfect role and a step up in my career. Chris used his expertise to get me a role which suited me best and was able to understand what I want in my next role and what this looks like for me. I would highly recommend using kemp recruitment to get into some of the best industries and help you get the job based on your expertise and something which aligns with you progressing as an Individual. Thank you Chris and the team at Kemp recruitment. I can’t wait to start my new role!

Pete W.

1 month ago

Amazing is all i can say
Dealt with Elliot in manchester great service and rapid responses even out of hours certainly went above and beyond would definitely recommend.

Corrie S.

1 month ago

Cal Ryan is an extremley proffetional and hard working and helped me at all moment when i required him even if was just finishing work or on holiday absolute peak of customer aid and statisfaction

Steve U.

1 month ago

Karla was fantastic throughout the whole process of finding me a position I really wanted. Communication was excellent and it was a pleasure working with her. Thank you so much.

Max W.

1 month ago

Jamie and Celi were instrumental in finding me and assisting with securing me the perfect role! Absolutely faultless communication and made the whole job search an absolute pleasure!

Canaan C.

1 month ago

Applying through jobs with kemp recruitment has never been easier and Beth made the experience and process so smooth so a big thank you for everything!!

Jamie C.

2 months ago

Fantastic service from Paul and everyone at kemp recruitment thanks again.

T R.

2 months ago

I would like to Thank Anja at Kemp for helping me with interview and getting me a Job, she has been amazing and deserves a BIG pay rise. THANK YOU ANJA

will C.

2 months ago

Kemp Recruitment have been really helpful to me in finding work recently. They've been super friendly and offer a great service. My particular experience with Kemp has been with Beth who operates in and around the Diss Norfolk area, so it's due to her that I offer this gleaming review.

Michael F.

2 months ago

I’d like to commend Jack&Celi for their outstanding support. They were approachable, knowledgeable, and kept me informed at every stage. Their professionalism made the recruitment process smooth and stress-free.” Thanks guys !!!

Graham E.

2 months ago

Absolutely great communication and found me the ideal job, can't fault this company especially Beth she checked in with me all the way set up the interviews etc amazing experience give her a payrise 😂😂

Chris P.

2 months ago

I was very happy with all the details of our interaction they were so helpful and friendly especially anja who was my main point of contact so helpful with sorting interviews was a pleasure to talk too!

Stevie S.

2 months ago

I have always used Kemp recruitment when searching for a job in the mechanical engineering field. This time round it was dealt with by Beth, I emailed over the weekend and got a call back on the Monday morning, Wednesday morning i had a job interview minutes from my house. By the afternoon I signed contract for the role. Beth assisted every step of the way and contactable everytime and replied or called me back instantly. Thank you very much and especially for how simple and quick it was dealt with.

JJ L.

2 months ago

Absolutely great company helped me find my dream job position, the agent Carla was amazing , really polite and helpful and always keen to help out where possible , helped prepare me for the interview phase and supported me through the whole process much appreciated

Susan D.

2 months ago

Just like to thanks Jamie warburton for all her help in assisting me through the process of securing a new job with caterpillar , it was a pleasure working with Jamie she was extremely good at her job and made it very easy for me to secure my new job would highly recommend to any body thank you Paul Dangerfield

Dan S.

2 months ago

Recently made redundant from the company I worked for just before Christmas. Kemp Recruitment were fantastic the people I dealt with was Lily and Jamie. Both of them went above and beyond to help out and sort me with another job opportunity. Thankyou for all your hard work. Definitely recommend to anyone.

Kathryn J.

2 months ago

The help and support I have received from Celi and jack has been outstanding,
Thank you both so much,
They both wished me luck on the interview day,
They really have been so supportive and professional,
From applying to getting a job offer within 3 days, amazing 😊

Kieran B.

2 months ago

Kemp Recruitment have been amazing to work with, since applying for the job Jamie has kept me upto date with everything and has been so helpful. Would highly recommend

Ronald W.

3 months ago

Thanks to Matt Gilham, i was excepted for a new driving role, to which i was very happy to except. Thanks to his hard work and comunication. All i can say is thanks Kemp, and a big thankyou to Matt.

Ben S.

3 months ago

Kemp recruitment have been great to me twice now. After leaving the army they helped me find my first job with ease. I am now leaving that job and Kemp recruitment have come through for me again. They have now secured me my second job in the plant sector. It doesn't matter who you speak to they all have a great passion to help you. Fantastic group and I will be using them again if I need to find a new job

Scott M.

3 months ago

Kemp recruitment has been amazing throughout the job search I was dealing with Ben and someone else appolagise can’t remember his name but within a week of Ben phoning me I got a interview and accepted for the job brilliant customer service always kept me up to date

Robert C.

4 months ago

I applied for a job and cal got in contact with me. I never got the first job I applied for but he put me forward for another role which was perfect for me and I got the job. I can’t thank cal enough for going above and beyond and helping me every step of the way. He really did more than asked for.

keith F.

4 months ago

Karla provided an excellent service at Kemp. Even contacted me on the morning of my interview. With a follow up call after. Very good feedback. Better than a lot of other agencies I have dealt with. And yes I got the job. Thanks Karla and Kemp recruitment.

Ryan

4 months ago

Amazing customer service Karla was so nice and helped me all the way through

Liam H.

4 months ago

Jack and Celi were really helpful in my job hunt, very thankful for their efforts! Would recommend Kemp Recruitment.

Sasha B.

4 months ago

I applied for a new position through Kemp Recruitment, and for someone who hasn’t been through the recruitment process for a long time, Jamie has been simply fantastic. From our first contact until after I accepted my new role she has been fantastic. Friendly, proactive and supportive in my next adventure. The turnaround time to new beginnings has been amazing. It has been an absolute pleasure and she is a credit.

Jeferson V.

4 months ago

harvey G.

4 months ago

Kemp Recruitment has been absolutely amazing throughout my entire job search process. From start to finish, they were supportive, professional, and genuinely invested in helping me find the right role.

I especially want to highlight Abi, who went above and beyond for me. She kept me updated at every stage, answered all my questions, and made the whole process feel smooth and stress-free. Her communication was excellent, and her guidance gave me so much confidence. I truly felt supported the whole way through.

Thanks to Abi and the team at Kemp Recruitment, I was able to secure a great job, and I couldn’t be happier. I highly recommend them to anyone looking for a recruiter who genuinely cares and delivers outstanding service.

Jayden D.

4 months ago

I had a fantastic experience working with Lilly and Dan from Kemp Recruitment. From our first conversation, they was highly professional, responsive, and genuinely committed to helping me find the right opportunity.
So thanks a lot recommend Lilly and Dan for finding the job for u.

kevin F.

4 months ago

Brilliant service, never used a recruitment company before, haven't had a interview for years but Beth hills was a fantastic help pointed me in the right direction and landed me a job straight away, thanks again Beth 👍

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Customer Service Order Processor

Job information

Description

Your consultant

Amy Parsons

Apply now

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