Credit Controller

Credit Controller – Westbury

Pay: £12.71 per hour
Hours: Monday – Friday, 09:00 – 17:30 (40 hours per week)
Contract: Permanent

Salary

• Hourly Rate: £12.71 per hour
• Basic Salary: £26,436 per year (based on 40-hour week)

Overview
We’re looking for an organised and detail-focused Credit Controller to join our Finance team in Westbury. This role is central to ensuring effective cash flow, maintaining strong customer relationships, and supporting the wider business through robust credit control practices. You’ll be responsible for managing customer accounts, monitoring aged debt, and proactively handling collections. The role also involves accurate cash allocation, account reconciliation, and resolving account queries in a timely and professional manner.

Our client has been named Motor Trader’s ‘Employer of the Year’ and is an official Great Place to Work™, reflecting their commitment to staff development and wellbeing.

Key Responsibilities

• Manage customer accounts and credit limits in line with company policy
• Monitor, review, and actively pursue aged debt
• Proactively contact customers to secure payment and resolve queries
• Allocate incoming cash accurately and perform regular account reconciliations
• Prioritise high-risk and overdue debts to minimise exposure
• Liaise with internal teams to resolve billing or account discrepancies
• Maintain accurate records and ensure compliance with internal procedures

What You’ll Need

• Experience managing customer accounts, aged debt, and collections
• Knowledge of cash allocation and account reconciliation
• Strong understanding of credit control processes and accounts receivable
• Good working knowledge of Microsoft Excel
• Exceptional attention to detail – accuracy is non-negotiable
• Resilient and organised, able to stay composed during busy periods
• Confident and professional communicator when dealing with customers regarding payments
• Discreet and professional, maintaining confidentiality and integrity
• Growth mindset – actively looking for ways to improve processes

Benefits Include

• Extra day off for your birthday
• 23 days annual leave + bank holidays
• Four times death in service benefit
• Internal Mentorship programme
• Auto-enrolment pension
• Enhanced maternity and paternity policies
• Access to wellness programme with 24hr GP access
• Mental Health First Aiders
• Reward and recognition programmes
• Annual appraisals and progression opportunities
• Long service recognition
• Branded uniform

Don’t tick every box?
If you have credit control experience and a strong attention to detail, we want to hear from you. We value accuracy, resilience, and a professional attitude.

Sound like you?
If you’re ready to join an award-winning finance team, get in touch with Cal Ryan today.

Call Cal Ryan at Kemp Recruitment on 0330 440 2323
Email: [email protected]

Ref: INDCR