Service Manager

Job information

Job reference: BH-71687
Location: Southampton, England
Job type: Full Time, Permanent
Job sector: HGV / Truck
Salary: £55000 per annum
Published: April 9, 2026

Description

Service Manager

Position: Service Manager
Location: Southampton
Salary: £55,000 + Bonus
Hours: 7am-4:30pm Monday-Friday

Are you a dynamic and experienced leader in the commercial vehicle maintenance industry? Our client is offering a fantastic opportunity for a skilled Service Manager to take charge of their workshop in Southampton. If you’re passionate about delivering exceptional service, improving processes, and leading a team to success, we want to hear from you!

Why Join Our Client?

Attractive Package: Competitive salary of £55,000 plus performance-based bonuses, a company van, and a fuel card.
Leadership Opportunity: Take full responsibility for the service department and shape its success.
Professional Growth: Train and develop your team while driving operational excellence.
Supportive Environment: Join a well-established company that values innovation, teamwork, and customer satisfaction.

Your Role as Service Manager
You will:

Oversee the workshop’s P&L, budget, KPIs, and overall site management.
Manage WIP, warranty, and debtors to maintain financial performance.
Lead and develop the service team, ensuring they receive the training needed to deliver top-tier service.
Drive customer satisfaction by maintaining the highest standards of service and communication.
Identify opportunities for operational improvements and implement new processes.

What We’re Looking For
The ideal candidate will:

Thrive under pressure and manage tight deadlines in a busy environment.
Bring previous experience as a qualified technician and an understanding of the automotive service landscape.
Have exceptional communication skills and the ability to build strong relationships with customers and team members.
Demonstrate proven management experience, preferably in an automotive service setting.

How to Apply
Ready to take the lead in a rewarding role?

Apply now: Reply to this advert with your most up-to-date CV.
Contact us: Call Jamie Hicken at Kemp Recruitment on 0330 440 2323 to discuss this exciting opportunity further.

Don’t miss the chance to make a significant impact as a Service Manager with a company that values your expertise and ambition. Apply today!

INDGB

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Your consultant

Jamie Hicken

Divisional Manager - Dealer, Retail and Bus & Coach

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Liv R.

11 hours ago

I have had the best experience! I was dealing with Karla at Kemp Recruitment. She is efficient, lovely, super helpful and overall a delight to work with. She managed to find me the roll I have been looking for within a day of speaking with her. Really happy and grateful for Karla’s help.

Tracey

12 hours ago

Thank you to Jamie and Scarlett both professional, and lovely. Super fast offer after interview. I can’t speak highly enough of them both 👌👌

Robert P.

13 hours ago

Spoke with Brandon over the phone about looking for a new job, brandon went above and beyond to fine the perfect role for me and could not recommend enough

Sean S.

1 day ago

Lovely company to deal with. I have had the pleasure of dealing directly with Natalie and Karla who have been nothing but helpful in finding me a HGV job near to where I live. Would highly recommend using Kemp Recruitment if everyone is as lovely to deal with as Natalie and Karla.

Martin J.

2 days ago

Exceptional service and follow up from Beth and the team.

Fraser M.

3 days ago

Rob assisted me through my search, application and interview for a new position. He was professional and supportive the whole way, many thanks!

fishingsid74

6 days ago

Have been in talks with natalie and Caleb over the last couple of weeks. They help me Polish my CV up to make it more presentable to perspective employers and helped me all The way thru the process of getting an interview and helped with prepping for the interview. Highly recommend these guys. And yes I got the job. Thanks again guys keep up the good work

Maaz M.

7 days ago

Outstanding service from Ollie made the procedure easy and went out his way to find jobs that were tailored to my cv. Really reliable and helpful

Shaun M.

1 week ago

Had the pleasure of finding a permanent job through kemp recruitment. Can’t fault how helpful Paul and Shane both were during the process, from ringing to wish good luck before the interview to a follow up afterwards. Fantastic service. Everything explained very clear and very friendly. THANK YOU!

emily D.

1 week ago

I would like to thank Jamie & Scarlet for they’re professional persistence in helping find the perfect job for me. I am very grateful for your expertise in securing an interview that has successfully resulted in my job offer from the company.

Reece J.

1 week ago

Absolutely lovely woman that helped me thank your very much

stelian V.

1 week ago

STUART R.

1 week ago

Excellent service from staff

Callum F.

1 week ago

Kemp Recruitment are fast, reliable and spot on! Anja is an absolute diamond and helped me in every way possible, especially securing a job in a sector I’ve wanted to work in for a long time! 1,000,000 out of 10!

Wayne W.

1 week ago

I’d just like to thank Kemp recruitment Ltd, especially both Karla and Natalie for providing such an excellent service and support every step of the way.

Andrew M.

1 week ago

Fantastic guys who I had the pleasure to deal with, Shane was fantastic, really appreciate everything they help me with.

Greg B.

2 weeks ago

Excellent staff, matched me to a perfect job

Samantha K.

2 weeks ago

Such a friendly and helpful team. I would highly recommend using this agency.

Deb E.

2 weeks ago

Celi was an absolutely dream to work with! She got me a job instantly and I could not be more grateful. She is a very understanding lady and goes out of her way to help and check in with you. Thank you!

Pete G.

2 weeks ago

I recently had Jamie contacted me reference a job she thought I was suited for, got me in for an interview and boom I shatr in 2 weeks, shes great, polite, friendly and in regular comms to assist me, a true recruitment angel 🙂

Bob B.

3 weeks ago

I have dealt with Beth from the beginning and got me into work the next day. Very professional and polite. Would have been happy to stay in the role if. I wasn’t moving, even when I explained she was totally understanding and real credit to the team . Keep doing what you doing Beth and no doubt you will go far.

ukfootie C.

3 weeks ago

Jamie and Scarlett were absolutely amazing and so easy to deal with. Thank you for making the whole experience an absolute pleasure I highly recommend them both.

Megan H.

3 weeks ago

I had the pleasure of speaking with Karla and Scarlett who were both so lovely and accommodating with finding me a job. I personally want to mention Karla as one of her clients was interested in interviewing me and I interviewed and got the job!! I appreciate how she kept me up to date everyday, nothing was too much for her and was so friendly and approachable to speak with and did her best to keep me updated with my progress which she did. She’s a real asset and I appreciate how stress free easy this whole process was! I’d definitely recommend people who are looking for a job to start here! YOU WON’T BE LET DOWN 🫶🏻🫶🏻🫶🏻

Jamie B.

3 weeks ago

Anja was a pleasure to deal with and during the conversations we had she had an answer and solution instantly which made me feel confident and positive. Thank you

Mrs B.

3 weeks ago

Outstanding service, lovely people to deal with. Karla and natalie were so helpful throughout the whole process, always there to assist in any way. So friendly and helpful with lots of advice. Managed to get an Interview and offer in the same day. If you are looking for a job please give kemp a call. You will not be disappointed. Thanks again kemp recruitment x

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Service Manager

Job information

Description

Your consultant

Jamie Hicken

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