Regional Operations Manager

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Job information

  • Job reference: BH-72537
  • Location: Lincoln, Lincolnshire
  • Job type: Full Time, Permanent
  • Job sector: Industrial Door
  • Salary: £45000 - £55000 per annum
  • Published: June 18, 2026

Description

Role: Regional Operations Manager
Location: Welbourn
Salary: £45,000 – £55,000
Shift: 40 hour week

Looking for a job where your skills make a difference every single day? My client, a leading national industrial door specialist, is looking for a positive, proactive Regional Operations Manager to help support their expanding service operations in your region. You will be responsible for ensuring sustainable business growth occurs. You will work cross functionally with different areas of the business which are primarily field managers, engineers, stores/manufacturing, field sales, and customers.

As a Regional Operations Manager you will be responsible for:
Delivering excellent service to regional and key account customers, ensuring SLA and KPI targets are consistently met
Managing job turnaround times, first-time fix rates, and clear customer communication throughout
Driving additional work opportunities (AWR) and supporting revenue growth through the field team
Planning and coordinating engineer diaries, workloads, and daily operational activity
Creating and uploading contracts onto Protean and maintaining accurate system records
Ensuring all plant, access equipment, travel, and accommodation are arranged in advance of works
Supporting engineer productivity and working with senior coordinators to optimise operations
Reviewing completed jobs for invoicing, follow-on works, and system accuracy
Coordinating PAT testing and ensuring compliance standards are met
Supporting financial performance including regional targets, aged job reduction, and P&L awareness
Identifying key accounts and supporting service growth opportunities within the region
Maintaining accurate daily, weekly, and monthly reporting with real-time system updates
Escalating data issues and supporting continuous improvement across the operation

The successful Regional Operations Manager will have the following experience
GCSE English (A*-C or equivalent) – essential
GCSE Maths (A*-C or equivalent) – essential
Previous management experience – essential
Experience working to KPIs and performance targets – essential
Experience managing service delivery and/or engineers – desirable
Understanding of industrial doors and/or loading bay products – desirable
Highly organised with strong attention to detail
Excellent communication and relationship-building skills
Ability to work to deadlines and manage multiple priorities
Strong interpersonal and customer-facing skills
Professional and confident approach
Friendly and approachable manner
Calm and composed under pressure

The Regional Operations Manager will receive an excellent remuneration package which includes:
£45,000 – £55,000 salary
25 days holiday + bank holidays
Sick pay and income protection
Salary sacrifice pension scheme
Employee Assistance Programme
Online discount scheme
Birthday voucher
Death in service cover
Supportive team environment with opportunities to grow within a national business

If you’re looking for a challenging and rewarding role, we’d love to hear from you. Join a company that values its employees and offers opportunities to grow in a supportive and dynamic environment.

Get in touch with Anja at Kemp Recruitment on 0330 440 2323 or apply now.

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WAYNE L.
1 day ago
Excellent company to deal with, fast and efficient at dealing with your job searches and arranging interviews, a big mention to David Wallace who was exceptional at looking after my needs.
Matthew P.
1 day ago
Amy has been helping me the whole way through my job search, she has got me so many interviews and amazing companies, all I can say is thank you and I know who ill be calling next time I need another job
Emma G.
1 week ago
Jamie has been fantastic and so supportive and helpful through the process. She has also been checking in regularly to make sure I have all the correct info for the interview and since that just checking in with me making sure everything is good. Attention to detail has been spot on and she is very easy to like and talk to, friendly positive full of life and very thoughtful and caring. Would highly recommend to friends in the future.
Adam P.
1 week ago
Good service
Liam T.
1 week ago
Karla at Kemp Recruitment was a huge help in getting my job. Very positive attitude, and kept me informed throughout the whole process. I would happily use this recruitment company again
Lee B.
1 week ago
Amazing from start to finish, especially rob and Jamie, they were so helpful and explained the process perfectly, answered all my questions and were just a phone call away if anything was needed.

10/10 would definitely recommend working with kemp
rbgarry123
2 weeks ago
Have had the pleasure of getting to deal with Jamie and Megan. They've been ever so helpful and have found me a nice sounding job that should suite me! Didn't take very long either

Big thank you guys
Henry H.
2 weeks ago
I had a great experience using Kemp Recruitment to secure my new role as a Forklift Engineer. The process was fast, seamless, and completely stress free. Huge thanks to Jack, who kept me thoroughly informed and supported throughout the entire journey. Highly recommended!
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4 weeks ago
steven A.
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I Dealt with Callan Ryan in my venture for employment, I would like to say that Callan made the process for me so simple and he was available whenever I needed his help, I would highly recommend Kemp Recruitment, and especially Callan Ryan.

Many Thanks
And keep up the good work 👍
Surrinder
4 weeks ago
Karla was brilliant, kind helpful,
Brandon
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Karla was professional, well informed and direct through out the whole process. Communication was outstanding. Really good service!
Phethile M.
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Lovely company to work with, they really made my job hunt very easy for me.
Jacob C.
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Rhys W.
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Found myself struggling to get quick replies back from positions, kemp recruitment reached out and within a week Jamie and lily found me the perfect role which matched exactly what I was looking for. Kept me informed throughout the whole process and took the stress of chasing jobs away, highly recommended
Elizabeth Kerr I.
1 month ago
Karla and Natalie, what amazing work you do and I am so proud and over the moon you reached out to me. The encouragement and support you both have shown me is second to none. You both should be very proud of yourself’s. And the amazing work you do for Kemp Recruitment. Thank you again, soooo happy.
Paul D.
1 month ago
Macy was very efficient, polite ,and on the ball , keeping me up to date with everything that happened even sending a text on a Sunday about my start time the following morning
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Jay L.
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I applied for a Job online and two days later, I had a call from Jamie at Kemp recruitment. She was friendly, professional and very understanding. About two hours later ,she phoned again and had already matched my qualifications and experience with one of her clients and an interview was arranged. She exceeded all my expectations and would like to take this opportunity to thank her and Kemp recruitment for everything they have done for me.
Sean M.
2 months ago
Such an easy company to deal with
Very upfront and honest
Jack, Rob and Amy are top class
Couldn't ask for anything more they make the entire process nice and easy
Easily one of the friendliest group of people i've ever had to deal with

Thanks again for all your help 🙂
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Adam K.
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Had a great experience with Kemp Recruitment.
Cal ryan has been amazing at keeping me updated. Would definitely recommend kemp Recruitment.
james I.
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Ben R.
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Spoke to Jamie who helped me through the entire process, and showed a true passion for what she did, making sure the company I was applying for was the right fit for myself and for the company.

Above and beyond would definitely recommend

Thankyou Kemp recruitment and Thankyou Jamie
Shane M.
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Thank you Cal
Lewis A.
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Jason A.
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horace N.
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I really appreciated the clear communication and the consistent support throughout the interview process. Each stage felt structured, informative, and genuinely engaging, which made it easy to understand the expectations and demonstrate my strengths.”
Martin G.
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Initial response to application was under an hour and interview set up soon thereafter.
Follow through from call after interview from Callan to getting hired is excellent.
Pardon N.
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Oliver B.
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Karl E.
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Can not fault the team , especially jamie Warburton and lily Collins,

I have youse this company many moons ago ,then out the blue lily contacted me to see how things are and the right time in my career change is was as I just started to think to move on,

After a nice chat and catch up she explained there was a role with her colleague Jamie Warburton that would suit my skill set , morals and work life ballance

Jamie was fantastic, communication was top tier and not only getting me a stage one Interview that then turned into a stage 2 and later moved into winning the job offer

Highly recommend kemp and the 2 girls

Brilliant service, communication, and a real down to earth understanding team 👏
Liam S.
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Great experience from start to finish Paul was very professional and got me in for interview straight away no messing around made it happen right away couldn’t thank the team enough
Nathan P.
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Philip
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From
Start to finish jack and Sam we’re so helpful, got me a role and went above and beyond to get me the right package !!
Abdoulaye S.
2 months ago
Best agency ever thanks for securing me a job in cork am grateful Beth stay blessed hug thanks for everything and Lillie many thanks 😊
Tony
2 months ago
Karla was amazing, she found me a job and got me an interview in a very short time. Thankyou very much karla
paul G.
2 months ago
I dealt with Beth She was very experienced in her field in finding me workshop staff, Her Communication was excellent and it was a pleasure working with her throughout this experience.
Rob H.
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Beth was absolutely brilliant, she managed to get me the job straight away! Her communication was excellent replying to my messages straight away and answering any questions I had! I highly recommend Kemp Recruitment and I highly recommend speaking to Beth if your looking for work!
Adrian T.
2 months ago
Our contact Beth Hills is most engaging and proactive regarding our group requirements. Beth has obviously taken on board exactly what we require and her performance to date has been exemplary.
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Many thanks Beth for making mine and my colleagues life a little easier. Kind regards Adrian TMS Group Engineering Director.
George I.
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Sean I.
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Overall great service. Beth has been fundamental throughout the recruitment process with all candidates and still continues to support the business in ensuring we are recruiting the best possible engineers.
Geoff Darren E.
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Celi and Jamie have both been absolutely incredible to deal with. I applied via indeed and Celi sent me a text message asking when would be good to catch up. We had a catch up the next morning where we discussed the role and experiences.. my CV was sent to the client and an interview was organised by Jamie.
Jamie sent all the information over and then celi Called me in the morning to catch up and wish me luck for the interview..

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Id definitely use and recommend again.

Thank you 😊

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