Workshop Controller

Workshop Controller – Trafford Park

Hours: 4 on 4 off – 06:00 – 18:00
Full time, permanent

Earning Potential – Salary:
£51,464 per annum
Overtime paid at 1.5x hourly rate

Overview
We’re looking for a Workshop Controller to join a well-established commercial vehicle specialist in Trafford Park. This is a leadership role – ensuring the workshop runs profitably and efficiently, maximising productivity, and keeping quality and health & safety standards high. If you’ve got supervisory experience in the commercial vehicle industry, this is the one.

Key Responsibilities

• Ensuring the profitable and efficient operation of the workshop
• Achieving maximum utilisation from productive staff
• Ensuring service process steps are adhered to – processing work efficiently and in line with quality and health & safety standards
• Maintaining high standards of quality and keeping rectification work to a minimum
• Working with Customer Service Reception to ensure the workshop is fully loaded at all times
• Controlling labour efficiency and productivity
• Identifying jobs exceeding allocated times and addressing with the relevant technician/supervisor
• Controlling the day-to-day running of the workshop and liaising with Supervisors and the Business Manager
• Managing the handover of complex or contentious jobs – ensuring customer buy-in and agreement
• Managing Service Department performance – ensuring KPI targets are met
• Ensuring productive staff are aware of their workload and standard times

What You’ll Need

• Previous experience in a supervisory/managerial capacity – preferably within the Commercial Vehicle Industry (essential)
• Technical qualifications equivalent to City & Guilds or NVQ Level 3 in Motor Vehicle Technology, Heavy Vehicle (essential)
• Excellent written and verbal communication skills
• Full knowledge of VOSA requirements and MOT testers manual
• Understanding of Operators Licence Laws and Regulations
• Ability to maintain personal technical knowledge and stay up to date on best working practices
• Ability to work well under pressure and on own initiative
• Computer literate – good working knowledge of Microsoft Office applications

What’s On Offer

• £51,464 per annum
• 4 on 4 off day shift pattern
• Company sick pay scheme
• Personal pension with enhanced contributions
• Death in service benefit (for pension members)
• Cycle to Work scheme
• Enhanced paternity and maternity benefits
• Loyalty holidays
• Excellent personal development and training opportunities

Think you might be a good fit?
If you’ve got supervisory experience in the commercial vehicle industry and you’re ready to take control of a busy workshop, there’s a strong salary, a 4 on 4 off pattern, and genuine progression opportunities.

Sound like you?
Call Cal Ryan at Kemp Recruitment on 0330 440 2323
Email: [email protected]

Ref: INDCR