Hire Desk Controller – Glasgow

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Job information

Description

Hire Desk Controller
Location: Glasgow
Hours: Monday to Friday
Salary: £25,000 – £32,000 per annum (depending on experience)

Are you an organised, driven professional with a passion for customer service and logistics? An exciting opportunity has opened up for a Hire Desk Controller to join a leading name in the plant and equipment hire industry. This is your chance to become an integral part of a high-performing, supportive team in a fast-moving environment.

What You’ll Be Doing:

  • Managing inbound enquiries for equipment hire via phone and email
  • Accurately processing hire orders and ensuring all details are captured correctly
  • Coordinating closely with customers, drivers, and depot staff to guarantee timely deliveries and collections
  • Liaising with the workshop to confirm equipment availability and turnaround times
  • Providing clear, friendly, and professional responses to customer queries
  • Maintaining up-to-date records and supporting the smooth running of daily operations

What We’re Looking For:

  • Previous experience in a similar role, ideally within the hire, plant, or construction sector
  • Excellent customer service and communication skills
  • Exceptional attention to detail and a high level of organisation
  • Confidence using computer systems and industry-specific hire software
  • Ability to multitask effectively and remain composed under pressure

What’s In It For You:

  • A competitive salary package tailored to your experience
  • Monday to Friday working hours — no weekend shifts
  • Genuine opportunities to develop and progress within a respected industry leader
  • A collaborative team environment where your contribution is recognised and valued
  • Full training and ongoing support to help you thrive in your role

If you’re looking for a role where no two days are the same and you’re ready to make a real impact, we want to hear from you. Apply today or get in touch with Abi at Kemp Recruitment on 07738 268568 for more information.

INDAK

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Abigail King

Abigail King

Recruitment Consultant

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Scott M.
Kemp recruitment has been amazing throughout the job search I was dealing with Ben and someone else appolagise can’t remember his name but within a week of Ben phoning me I got a interview and accepted for the job brilliant customer service always kept me up to date
Robert C.
I applied for a job and cal got in contact with me. I never got the first job I applied for but he put me forward for another role which was perfect for me and I got the job. I can’t thank cal enough for going above and beyond and helping me every step of the way. He really did more than asked for.
keith F.
Karla provided an excellent service at Kemp. Even contacted me on the morning of my interview. With a follow up call after. Very good feedback. Better than a lot of other agencies I have dealt with. And yes I got the job. Thanks Karla and Kemp recruitment.
Ryan
Amazing customer service Karla was so nice and helped me all the way through
Liam H.
Jack and Celi were really helpful in my job hunt, very thankful for their efforts! Would recommend Kemp Recruitment.
Marius A.
First of all, I would like to say a huge THANK YOU for the best recruiters that I ever deal with in my life so far, which is Ben & Celi @ Kemp Recruitment. Honestly, the service and support provided to me is second to none and just in a week time after we have changed a few emails regarding a job specs, I had the job. What else can you ask more, when after your interview, in about an hour and a half, you have a job and a deal done?! I have no words to describe these two beautiful guys, Ben & Celi, what a run we just had! Thank you so much, you have my respect and appreciation, all the way!
My kindest regards to you both 🤝🤗❤❤
Sasha B.
I applied for a new position through Kemp Recruitment, and for someone who hasn’t been through the recruitment process for a long time, Jamie has been simply fantastic. From our first contact until after I accepted my new role she has been fantastic. Friendly, proactive and supportive in my next adventure. The turnaround time to new beginnings has been amazing. It has been an absolute pleasure and she is a credit.
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harvey G.
Kemp Recruitment has been absolutely amazing throughout my entire job search process. From start to finish, they were supportive, professional, and genuinely invested in helping me find the right role.

I especially want to highlight Abi, who went above and beyond for me. She kept me updated at every stage, answered all my questions, and made the whole process feel smooth and stress-free. Her communication was excellent, and her guidance gave me so much confidence. I truly felt supported the whole way through.

Thanks to Abi and the team at Kemp Recruitment, I was able to secure a great job, and I couldn’t be happier. I highly recommend them to anyone looking for a recruiter who genuinely cares and delivers outstanding service.
Jayden D.
I had a fantastic experience working with Lilly and Dan from Kemp Recruitment. From our first conversation, they was highly professional, responsive, and genuinely committed to helping me find the right opportunity.
So thanks a lot recommend Lilly and Dan for finding the job for u.
kevin F.
Brilliant service, never used a recruitment company before, haven't had a interview for years but Beth hills was a fantastic help pointed me in the right direction and landed me a job straight away, thanks again Beth 👍
Gareth P.
Wonderful experience, I wasn’t able to attend the 1st interview arranged, it’s was easy enough to re-arrange due to lovely work from Karla Anthony. Was a pleasure.

Kindest regards,
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Dennis K.
I had the distinct pleasure of interacting with Anja throughout my job application and interview process. Her provision of crucial information was instrumental in the successful progression of my candidacy. I wholeheartedly endorse Anja and her team for any recruitment needs.
Luqman T.
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Daniel S.
I've just moved jobs with the help of kemp recruitment, this was my first experience of using a recruitment agency so I didn't really know what to expect id heard stories of other people's experiences with various recruiters so i will admit i was wary. But Jamie was phenomenal from start to finish really friendly really helpful and actually seemed to give a damn which was nice.

Hopefully I wont be on the job search again any time soon but if I am ill definitely drop her a message first after this experience.
Corin W.
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KAMRUZ Z.
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They are very professional, knowledgeable, Passionate, And most importantly very helpful I was in contact with Bethany Hills she was very helpful throughout my recruitment process always kept me informed and most importantly very dedicated to her duties and responsibilities. Thank you Beth. Wish you all the best. And definitely recommend your services.
harry L.
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Ben S.
Kemp recruitment have be great to me twice now. After leaving the army they helped me find my first job with ease. I am now leaving that job and Kemp recruitment have come through for me again. They have now secured me my second job in the plant sector. It doesn't matter who you speak to they all have a great passion to help you. Fantastic group and I will be using them again if I need to find a new job
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Phil B.
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Richard P.
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kerry C.
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Munashe K
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Ryan S.
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Alanna T.
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roy W.
Abi was very helpful and polite. She kept me updated at every stage.
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I can't recommend Abi highly enough.
jordan C.
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Plant Team - Kemp R.
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Ricki A.
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Kamil B.
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gary S.
Can't thank Celi and Jack enough for getting me back to work they found me as to me finding work with Kemp and have been really busy in contact getting me a job thanks so much
Lucy B.
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Malcolm W.
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Alex S.
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Joshua P.
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Response from the owner:Hi Angela, many thanks for your feedback. Our Operations Director will be contacting you shortly to discuss this further.
Martin J.
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Lewis P.
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Within 24 hours she has got me in contact with top firms who aren’t cowboys.

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