Hire Desk Controller – Newport

Hire Desk Controller – Newport Monday – Friday | 8:00am – 5:30pm
Salary: Up to £35,000

We are currently recruiting for a Hire Desk Controller to join a busy and fast-paced hire business based in Newport.

This role would suit someone who thrives under pressure, is highly organised, and confident managing multiple tasks at once.

The Role: As a Hire Desk Controller, you will be responsible for the day-to-day coordination of hire operations, ensuring smooth communication between customers, drivers, and internal teams.

Key duties include:

• Managing incoming hire enquiries via phone and email
• Planning and coordinating driver routes and daily schedules
• Producing and processing hire contracts, invoices, and documentation
• Updating and maintaining records using internal systems
• Ensuring equipment availability and efficient turnaround
• Liaising with drivers, engineers, and customers to resolve issues quickly
• Handling multiple priorities in a fast-paced environment

The Ideal Candidate:

• Computer savvy with good working knowledge of Microsoft Word and Excel
• Experience with invoicing, administration, or hire desk operations
• Confident planning and coordinating driver routes and workloads
• Strong communication and customer service skills
• Organised, proactive, and able to think on their feet
• Comfortable working under pressure with a high workload

What’s on Offer:

• Competitive salary of up to £35,000
• Monday to Friday working hours – no weekends
• Stable, long-term opportunity within a growing business
• Supportive team environment

Interested?
Apply now or call Abi at Kemp Recruitment on 07738 268568 for more information.

INDAK