Parts Advisor

Job: Parts Administrator
Salary: £30,000 DOE
Hours: Monday – Friday 42.5Hrs / 8am – 5pm.
About your new company
Passion and success are what sets this business apart from its competition. Prioritising honesty, consistency and value to customers and employees alike with development opportunities and long-term careers, you won’t be disappointed.
About your new Parts Administrator role

• Focuses on delivering great customer experience by providing advice and support
• Ensuring all the back of house stock maintenance processes are adhered to
• This also includes being able to provide data and reports to ensure the parts function and inventory meets customer demand and is in line with manufacturer guidelines.

What you will need to be successful

• Responding to customer incoming telephone calls/emails for parts enquiries.
• Assisting customers, identify parts, provide prices and availability.
• Preparing orders for parts picking and collection/delivery.
• Monitor and maintain all elements of stock levels in accordance with processes.
• Working within the team to maintain departmental flow.
• Advising customers to best value options for service parts.
• Place orders using the manufacturers systems.
• Continually maintains close communication with Service Engineers, internal departments, suppliers, and customers to keep them advised of the progress of parts requests.
• Process of parts being invoiced and allocated to jobs to service counter & trade sales.
• Stock checks, auditing and ensuring all discrepancies solved either internally or with supplier.

Next Steps
If you are interested in applying for this Parts Administrator role or you are looking for advice on your next career move, please contact Matt at Kemp Recruitment on 0330 440 2323 or submit your up-to-date CV via this advert