Parts Advisor

Parts Advisor (12-Month Fixed-Term Contract (Maternity Cover)
Salary: £30,000 per annum
Hours: 40 hours per week, Monday to Friday

The Role:
As a Parts Advisor, you’ll support customers, engineers and the wider after-sales team by ensuring parts are identified, ordered and supplied efficiently.

Parts Advisor Key Responsibilities:

• Preparing parts quotations and sales orders.
• Processing urgent parts requests and after-sales enquiries.
• Chasing supplier orders and back orders.
• Raising warranty claims, work orders, purchase requests and invoices.
• Identifying parts using manufacturer systems.
• Liaising with customers, engineers and internal departments.
• Maintaining accurate records and supporting the wider after-sales team.
• Ensuring all work is completed in line with company procedures and Health & Safety requirements.

About the Parts Advisor:

• Previous experience in a Parts Advisor, Service Advisor, Warranty or After-Sales role.
• Experience within construction plant, heavy equipment, transport or commercial vehicles is highly desirable.
• Excellent communication and customer service skills.
• Organised, proactive and able to work well in a busy team environment.

If you are interested in this Parts Advisor role, please contact Rob on 0330 440 2323 or apply to this advert directly with your upto date CV.