Parts Advisor – Britol

Job title: Parts Advisor
Location: Bristol
Salary: £28,000–£32,000 per annum

We are currently recruiting for an experienced Parts Advisor to join a busy and established parts department based in Lopenhead.
This is an excellent opportunity for someone with parts advising experience within a related sector, such as plant, agricultural machinery, construction equipment, commercial vehicles, HGVs or automotive.

Daily responsibilities:

• Dealing with customer enquiries over the telephone, by email and face-to-face.
• Identifying and supplying the correct parts for customer requirements.
• Advising customers on parts availability, pricing and alternatives.
• Processing parts orders, quotations and invoices.
• Sourcing parts from manufacturers and external suppliers.
• Managing incoming and outgoing stock.
• Monitoring stock levels and assisting with stock control.
• Supporting service engineers with parts requirements for repairs and maintenance.
• Chasing outstanding orders and keeping customers updated on delivery times.
• Ensuring parts are correctly identified, recorded and allocated.
• Maintaining accurate records using internal parts systems.
• Providing excellent customer service and building strong relationships with customers and suppliers.

Experience you will need:

• Parts Advising experience within a related sector is essential.
• Experience within plant, agricultural machinery, construction equipment, commercial vehicles, HGVs, automotive or a similar technical industry.
• Good knowledge of parts identification, ordering and sourcing.
• Experience using parts catalogues and computerised parts systems.
• Strong customer service and communication skills.
• Confident dealing with customers, suppliers and service engineers.
• Good organisational skills and the ability to manage multiple enquiries.
• A proactive approach with excellent attention to detail.
• Ability to work effectively as part of a busy team.

Package:

• Monday to Friday, 9:00 AM – 5:00 PM.
• £28,000–£32,000 per annum, depending on experience.:
• Full-time, permanent position.
• Stable working environment.
• Opportunity to develop within an established business.
• Supportive team environment.
• On-the-job training and development.

If this sounds of interest, please contact Celi on 0330 440 2323 or apply today.
INDCD